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LSE Values Customer Service

To ensure our passengers feel valued and appreciated, LSE strives to recognize employees that put heart into providing the best customer care. We recognize employees who take great pride in their work and offer friendly service to passengers by naming them Elsie Stars. Named after our airplane mascot, Elsie Stars receive a recognition certificate, a special parking spot directly next to the terminal, $20 credit to Arrowhead Tap House, and recognition on our terminal monitors. Look for the current Elsie Star next time you visit!

Looking to nominate someone for our Elsie Star? Email us with the name and reason for the nomination at: 



Elsie Star of the Month

With your help we can recognize the individual who made the extra effort to ensure your LSE trip a Low Stress Experience. Please complete our 3-question nomination form and help us showcase another Elsie Star!



Stoicho, TSA

Angela, American

Todd, TSA

Steve, TSA

Lori, TSA

Jacqueline and Delania, American

Jose, American

Tony, Delta

April, TSA


Grant, Delta

Stephanie, Delta

Angela, American

Dave, TSA

Adrienne, American

Sherry, TSA

Jon, TSA

Dan, LSE

Deb, Delta

Sandy, Delta

John, LSE

Rachel, Delta



Low. Stress. Experience.

La Crosse Regional Airport places high value on customer experience. Whether coming or going, at LSE we believe it's our job to welcome you or send you off with a Low Stress Experience. How well are we meeting your expectations? Let us know!

By sharing your experience with us, you can help us maintain the highest level of customer service.